When you have tests ordered you should clarify with your doctor on how best to inform you of your results, if necessary. Our doctors check incoming results daily. Unfortunately we cannot inform every one of their results. If you have a significant abnormal result we will always endeavour to contact you. It is important you keep all contact phone numbers and addresses up to date. We encourage you to call or email us for any result if you wish to do so. In some circumstances, you may need to make an appointment with your doctor to have your results explained.
Health information is only given to the person the information is about unless otherwise requested by that person as per NZ Privacy Laws and the Health and Disability Code of Rights.